| Client acquisition & onboarding |
| 01Front-office automation |
Not established in reviewed sources Confirm phone, messaging and lead-handling scope directly. |
Core product Inbound and outbound phone, text, email, web and lead-source engagement; qualification, appointment booking and follow-up. |
| 02Kiosk / walk-in intake |
Not established in reviewed sources Confirm whether a walk-in kiosk workflow is offered. |
Supported Kiosk and assisted walk-in intake can feed the same client record and downstream workflow. |
| 02Client portal & mobile intake |
Confirm scope Ask to see the client upload and communication experience. |
Core product Portal/mobile experience for uploads, questionnaires, requests, progress and client actions. |
| 03CRM & onboarding workflow |
Confirm scope Ask how Juno works with your CRM and onboarding tools. |
Core product Client record, ownership, appointment, engagement, billing and workflow handoff stay connected. |
| Preparation workflow |
| 04Document collection & workpaper binder |
Publicly described Document extraction and organized workpapers. |
Source-linked review OCR review, traceable preparer overrides and source-PDF links to data entry during binder creation. |
| 04Review before tax-software entry |
Publicly described Preparer approval before supported software transfer. |
Available Firms can require preparer review and approval before supported data moves into tax software. |
| 05Agentic tax preparation |
Publicly described AI-assisted preparation for supported returns and software. |
Available / expanding TaxAutomate supports Controlled, Guided Agentic and Agentic preparation patterns in supported workflows. |
| 06Exception & missing-information handling |
Publicly described Missing-information and mismatch checks. |
Guided resolution: roadmap On the roadmap: a guided wizard or agent for supported tax software that diagnoses data-entry and other issues, distinguishes missing data from other causes, and asks targeted questions to guide resolution. |
| 06Tax-software diagnostics |
Confirm scope Test your software’s diagnostics and resolution workflow. |
Guided resolution: roadmap On the roadmap: a guided wizard or agent for supported tax software that diagnoses data-entry and other issues, distinguishes missing data from other causes, and asks targeted questions to guide resolution. |
| Review, completion & post-return work |
| 07Automated return review |
Publicly described Reviewer compares source information and return fields. |
Source-linked review OCR review, traceable preparer overrides and source-PDF links to data entry during binder creation. |
| 07Signature, payment & delivery workflow |
Confirm scope Ask how signature, billing and final delivery are handled. |
Connected workflow Practice workflow can carry the client from review through signature, payment and delivery. |
| 08Tax planning & advisory |
Publicly described Advisor supports tax questions and planning scenarios. |
Connected to prep Completed-return context can feed prep summaries, planning opportunities, professional review and client follow-up. |
| 08IRS response / year-round client work |
Confirm scope Ask about notice-response workflows and ongoing client tasks. |
Platform workflow IRS-response and other year-round work can remain tied to the same client record and operating workflow. |
| Supporting capabilities outside the core return journey |
| Bookkeeping & accounting automation |
Tax-preparation inputs QuickBooks and Xero support business-return preparation; confirm accounting scope. |
Target: 2027 filing season QuickBooks Online and Xero support tax-prep report/file workflows today; agentic bookkeeping/accounting is targeted for the 2027 filing season. |
| Citation-backed tax research |
Publicly described Advisor provides cited tax answers. |
Copilot and advisory workflows; compare research sources, citation quality and coverage directly. |
| Specialty workflow library |
Confirm coverage Compare the supported return types and tasks your firm actually handles. |
Coverage varies by software and workflow. Confirm availability rather than assuming feature parity. |